VoxAudit pricing
Published, not quoted. A monthly platform fee for the seats, plus audit credits billed per audited minute at the published rates. No quote calls needed. All prices are plus 18% GST.
Pricing
A platform fee, plus audits by the minute.
You choose the coverage. The audit bill follows the choice. The seat fee does not move.
Starter
One business, one team, all the reports.
₹9,999₹2,999/ monthplus 18% GST
New Offer, ends 31 October 2026
Users
- 1 admin
- 1 manager
- 2 team leaders
- 2 QA
- Role based access
Coverage
- Coverage dial, 5 to 100 percent
- All supported languages
- Any dialer by webhook
Audits
- Manual audits in minutes
- Overnight scheduled audits
- Per client scorecards
- Fatal flags
- Customer voice fields
- Key moments with audio jump
- Data kept 12 months
Reports
- All twelve reports
- Process QA Performance Report
- Client quality PDF, white labelled
Delivery
- Excel and CSV exports
- Scheduled email digests
Support
- Email support
Audit credits billed separately at the published rates.
Super
Most popularSeveral clients, several team leaders.
₹19,999₹4,999/ monthplus 18% GST
New Offer, ends 31 October 2026
Users
- 1 admin
- 2 managers
- 4 team leaders
- 4 QA
- Role based access
Coverage
- Coverage dial, 5 to 100 percent
- All supported languages
- Any dialer by webhook
Audits
- Manual audits in minutes
- Overnight scheduled audits
- Hourly scheduled audits
- Per client scorecards
- Fatal flags
- Customer voice fields
- Key moments with audio jump
- Data kept 12 months
Reports
- All twelve reports
- Process QA Performance Report
- Client quality PDF, white labelled
Delivery
- Excel and CSV exports
- Scheduled email digests
Support
- Email support
Audit credits billed separately at the published rates.
Premium
For larger floors and stricter contracts.
On request
Users
- Unlimited seats
- Role based access
Coverage
- Coverage dial, 5 to 100 percent
- All supported languages
- Any dialer by webhook
Audits
- Manual audits in minutes
- Overnight scheduled audits
- Hourly scheduled audits
- Per client scorecards
- Fatal flags
- Customer voice fields
- Key moments with audio jump
- Data kept 12 months
Reports
- All twelve reports
- Process QA Performance Report
- Client quality PDF, white labelled
Delivery
- Excel and CSV exports
- Scheduled email digests
Support
- Email support
- Priority support
- Dedicated account manager
Audit credits billed separately at the published rates.
The monthly fee covers the platform, users, storage and reports. Audit credits are billed separately, per audited minute. All prices are plus 18% GST.
Audit credits, per audited minute
Today's rates, until 31 December 2026.
| Model tier | Rate per audited minute, plus 18% GST |
|---|---|
| Super | Rs 1.50 |
| Super Lite | Rs 1.25 |
| Economy | Rs 1.00 |
Audit rates from 1 January 2027
These rates apply to audits run from that day.
| Model tier | Rate per audited minute, plus 18% GST |
|---|---|
| Super2 minute minimum per call | Rs 2.00 |
| Super LiteRecommended | Rs 1.25 |
| Economy | Rs 1.00 |
Billing is per minute on the measured recording length, with a 60 second minimum per audited call.
Audit credits are prepaid rupees, drawn down per audited minute at the published rates. Top up when you need to. Audits pause at zero and resume the moment you top up.
What each plan includes
The same lines as the cards above, side by side. Seat counts come from the plan itself.
| What is included | Starter | Super | Premium |
|---|---|---|---|
| Users | |||
| Admin seats | 1 admin | 1 admin | Unlimited |
| Manager seats | 1 manager | 2 managers | Unlimited |
| Team leader seats | 2 team leaders | 4 team leaders | Unlimited |
| QA seats | 2 QA | 4 QA | Unlimited |
| Role based access | |||
| Coverage | |||
| Coverage dial, 5 to 100 percent | |||
| All supported languages | |||
| Any dialer by webhook | |||
| Audits | |||
| Manual audits in minutes | |||
| Overnight scheduled audits | |||
| Hourly scheduled audits | |||
| Per client scorecards | |||
| Fatal flags | |||
| Customer voice fields | |||
| Key moments with audio jump | |||
| Data retention | 12 months | 12 months | 12 months |
| Reports | |||
| All twelve reports | |||
| Process QA Performance Report | |||
| Client quality PDF, white labelled | |||
| Delivery | |||
| Excel and CSV exports | |||
| Scheduled email digests | |||
| Support | |||
| Email support | |||
| Priority support | |||
| Dedicated account manager | |||
Credits, in plain words
Credits are prepaid rupees. Every audit draws them down, per audited minute, at the published rate for the model tier on your process.
You choose the coverage per process, per day, from 5 percent to 100 percent. The credit bill follows that choice. The platform fee does not move.
The audited minute
What counts as an audited minute?
- The measured length of the recording the AI analysed. Billing runs on measured recording length, not on the dialer's figure with ring time in it. The invoice line matches a recording you replay.
What rate applies?
- Credits are billed per audited minute, at the published rate for the model tier on your process. Super Lite is the recommended tier. Every rate is plus 18% GST, and the rates are on this page, so the audit bill moves only with the coverage you choose.
What happens when credits reach zero?
- Audits pause. Nothing is lost. Top up and audits resume the moment the balance is back.
Does the platform fee change when I audit more?
- No. The monthly fee covers the platform, users, storage and reports. Auditing more moves only the credits line.
Manual QA against VoxAudit
The same arithmetic the whole site rests on, side by side.
| Manual QA | VoxAudit | |
|---|---|---|
| What you pay | Rs 20,000 to 25,000 a month, per analyst | A published monthly platform fee per plan, plus credits per audited minute, all plus 18% GST |
| Capacity | 20 to 30 calls a day, at 5 minute average call duration. 600 calls a month, per analyst | A dial from 5 percent to 100 percent, per process, per day |
| Cost per audited call | Roughly Rs 33 | The published per minute rate, times the recording length |
| Turnaround | Yesterday's calls, next week | Manual audits complete in minutes. Hourly scheduled audits land within the hour. Overnight audits are ready before 9 am |
| Scaling | Every 20 new seats adds one more QA salary | Headcount stays flat while seats grow |
| The standard | Shifts with every resignation and replacement | Versioned scorecards. The standard does not change when a person leaves |
See it on your own calls
Thirty minutes. Bring a real scorecard and five recordings. We audit them in front of you.